Return Receipts and Delivery Status Notifications


Return Receipts

You can enable and customize behavior for return receipts for all accounts by going to:

Mac: Preferences > Advanced > General > Return Receipts
Windows: Tools > Options > Advanced > General > Return Receipts

Or you can customize the behavior for handling return receipts on a per-account basis by going to:

Mac: Preferences > Accounts > [Your Account] > Return Receipts
Windows: Tools > Options > Accounts > [Your Account] > Return Receipts

Once this is configured, you can request a return receipt for a specific message you are sending by going to Options > Return Receipt from the Compose Window.

Note that it is up to the receiver to determine whether or not they wish to return the receipt.

Delivery Status Notifications (DSN)

Postbox also supports Delivery Status Notifications (or DSN). From a compose window go to Options > Delivery Status Notification to add a DSN request to the outgoing message.

Please note that many email servers do not support DSN and will not return a notification of delivery status.

Was this article helpful?
1 out of 4 found this helpful