Contact Images / Avatars



Contact photos add a personal touch to your email, and Postbox can import images from your Address Book and Gravatar.

Enabling Images from Gravatar

When you read an e-mail message, a hash of the recipient's e-mail address is sent to Gravatar to determine if there is a match. If so, Postbox will download the image and store it in a temporary cache.

You can enable this behavior by going to Preferences|Options > Advanced > Web Services and checking Use the Gravatar service for looking up contact photos.

Conversation View

To turn images off or on for Conversation Views, go to:

  • Mac: Postbox > Preferences > Display > Conversations
  • Windows: Tools > Options > Display > Conversations


To test whether or not photos are loading please do the following:

Select your Sent folder, then go to the Tools menu and select Indexing > Index This Folder.

When complete, restart Postbox.

Open a Compose window, and then from the View menu, select Sidebar, then select the top right icon, which looks like a contact card. This will display your most recent contacts. You can browse for more contacts by clicking the "Load more results" button.

You should see some contacts that contain photos.

Mis-Matched Images

Sometimes, mismatches can occur if two contacts have the same display name.

To correct this, go into your Address Book and manually assign the image to the contact that is displaying the wrong image, then restart Postbox. Postbox will now default to the Address Book photo.


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