Support Resources


Self-Help Resources

  1. Search or browse through our User Guides, Knowledge Base Articles, Video Tutorials, and FAQ
  2. Run through our Troubleshooting Steps.
  3. Try searching Google, as it's very likely that other people have posted similar questions and answers, particularly for issues that relate to POP or IMAP protocol issues common to all email clients.
  4. Work with your ISP, Web Hosting Company, or IT Administrator to identify issues that you may be experiencing in Postbox that would occur with any e-mail client. 

Technical Support

If you cannot find the answer you need within our Self-Help Resources, you may submit a Support Request to connect with our support staff.

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