If you have product or technical questions, we have a variety of support resources available:
If you require assistance with Postbox, please take advantage of the following complimentary resources:
- Getting Started Guide
- Help Center
- Video Tutorials
- Troubleshooting Guide
- Troubleshooting Account Setup
Other Self-Help Resources
- Try searching Google, as it's very likely that other people have posted similar questions and answers, particularly for issues that relate to POP or IMAP protocol issues common to all email clients.
- Work with your ISP, Web Hosting Company, or IT Administrator to identify issues that you may be experiencing in Postbox that would occur with any e-mail client.
We also have a Professional Services offering that can assist you in getting Postbox set up, configured, and working just the way you want. Each incident is affordably priced, and this will connect you to a highly-qualified technician who will provide personalized assistance with your specific issue. For more information, please see our Professional Services FAQ.