Working with Attachments

Not all attachments are equal. Important ones may need to be saved in a specific folder, while others can simply be viewed and discarded. Postbox understands this and offers a number of ways to view, open and save attachments as they arrive.

Identifying which messages have attachments is easy – they feature a paperclip icon that appears next to the sender's name. Once one of these messages are selected, you can work with the attachment(s) in the following ways:

Attachment Icon

After opening a message that contains attachments, a paperclip icon with a small arrow will appear next to the senders name in the message header. When this icon is clicked, it shows actions that can be performed on a individual attachment, or all attachments at once. These actions include: Open, Quick Look, Save As, Detach and Delete.

Attachment Pane

The Attachment Pane can be found at the bottom of the message window underneath the message body. Each attachment is represented as an icon that can be manipulated as if they were in the Finder or Windows Explorer. On Windows, a single attachment can be selected and saved with drag & drop, and on Mac, this can be done with multiple attachments selected at once. There's also a Save button at the top of the section which will allow you to save all attachments to a specified destination.

Inspector Pane

The Inspector Pane is yet another way to view attachments. Please see this article for more information.

Quick Look

On Mac, Quick Look allows you to view attachments without opening the associated application. For example, if a Word document is received, it can be viewed in its entirety by selecting it (single clicking on the attachment in the Attachments Pane or Inspector Pane) and pressing the space bar. 

On Windows, even though there is not native Quick Look support, we've added Quick Look functionality for images. If an image attachment is selected, the space bar will open a Quick Look window similar to the Mac.

Where are Attachments Stored?

Attachments received or sent in emails are stored within the messages, which are in turn stored in the email database files themselves.

If you have a message with an attachment, that attachment is stored within the message, wherever that message may reside. If you move the message to a different mail folder, then the message, and its attachment are moved there.

Within a message, you can opt to "save" the attachment to the File System in the OS. Once that happens, the attachment is stored in two locations, your email message and the File System.

You can also "detach" attachments from messages which moves the attachment from the message and stores it in the File System.

Finally, you can "delete" an attachment from a message, but this does not store it anywhere in your File System.