All Folders appear as subfolders under the Inbox

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If all of your storage folders appear as subfolders under the Inbox, you can move them to the top level by:

  • Go to Preferences (Mac) | Options (Windows) > Accounts > Advanced Button
  • Under IMAP server directory, type: INBOX.  (That's INBOX in all caps followed by a period.)
  • Restart Postbox. 

Now, all of your folders should exist at the root directory level.

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