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Troubleshooting: Creating a New User Account

When troubleshooting issues with Postbox, sometimes it is necessary to create a new user account to determine if the existing account has settings or third-party applications that are conflicting with Postbox.. The following articles explain how to do this:

Once the account is created, log out of the current account and log into the new test account. Then, launch Postbox (install a new copy if necessary) and test to see if the problem persists.

Mac:

Creating a New User Account

Windows:

XP: Create a new user account

Vista: Create a new user account

Windows 7: Create a new user account