Creating a Test Profile


When troubleshooting issues with Postbox, sometimes it is necessary to create a test profile to help rule out certain causes. The following steps will preserve the current profile while allowing Postbox to generate a new one. Here's how:

  1. Go to Preferences (Mac) or Options (PC) / General, and select the checkbox for "Show Profile Manager on startup".

  2. Restart Postbox.

  3. Create a new profile.

  4. Next, set up the account(s), and then run through the same steps to see if the problem still exists.


Was this article helpful?
0 out of 1 found this helpful