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Generating a Crash Report

When working with the Postbox support team, we may requested that you generate a crash report. Here's how:

  1. In Finder go to Applications/Utilities and launch Console.app
  2. In Console, click the Show Log List button
  3. Navigate to FILES > ~/Library/Logs > CrashReporter
  4. Select the listing that starts with "postbox-bin" (use the bottommost item if there are multiples)
  5. Go to File | Save a Copy As... and save it to your computer
  6. Attach the resulting file to your response

 

crashreporter_2.png