When working with the Postbox support team, we may request that you generate a crash report. Here's how:
- In Finder go to Applications/Utilities and launch Console.app
- In Console, click the Show Log List button
- Navigate to FILES > ~/Library/Logs > CrashReporter
- Select the listing that starts with "postbox-bin" (use the bottommost item if there are multiples)
- Go to File | Save a Copy As... and save it to your computer
- Attach the resulting file to your response