How to Enable Index Logging

If you experience problems with Postbox and index, we may ask you to generate a log file and share it with us.

To enable logging:

  • Preferences / Advanced / Config Editor (on Mac) or Tools / Options / Advanced / Config Editor (on Windows)
  • type in: mail.fulltextsearch.log_to_disk
  • toggle the value to true
  • and restart Postbox.

When logging is enabled, we'll write out a lot of debug information to a file named postbox.log in your Profile directory

Very Important Note

Postbox truncates postbox.log on startup.