1. Postbox Support
  2. How-To's & Trouble-Shooting
  3. Knowledge Base + Help Articles
Follow

Starting Postbox in Safe Mode

Postbox can be run in safe mode to help debug problems. 

How to start Postbox in Safe Mode

  1. Go to the Help menu and select Troubleshooting
  2. Select Safe Mode, then click Apply and Restart.

    2017-05-10_00-11-22.png

 

If Postbox Cannot Start

Make sure Postbox is not already running.

Windows

From the Windows "Start" menu, choose "Run" (this is "Start Search" on Windows Vista") then type in the following:

postbox.exe  -safe-mode

macOS

Hold the Option key while launching Postbox (keeping it held until the window appears), and it will start in Safe Mode

Alternatively, this can be done in Terminal:

Launch Terminal (Applications / Utilities / Terminal) and then type in:

/Applications/Postbox.app/Contents/MacOS/postbox-bin -safe-mode

 

Starting Your Computer in Safe Mode

Sometimes restarting your computer in safe mode can help. Here's how: