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Archiving Messages

The Archive feature in Postbox is a great way to move messages out of the Inbox and into a dedicated Archive folder. You’ll still be able to find anything that you need by using Postbox’s powerful search features.

Why Archive?

With the ever-expanding number of messages in the Inbox, it's difficult to keep in under control. One way to get messages out of the Inbox is to create dedicated folders for each topic, or otherwise they can be deleted. For messages that you'd like to keep, but don't really have a designated place to put them, Archive is the perfect solution.

How to Archive?

There are a number of ways to archive messages. First, select the message(s) that you'd like to archive and:

  • Drag and drop onto the Archive folder in the Folders Pane.

OR

  • Go to Message > Archive in the menu bar.

OR

  • Press the "A" key on the keyboard.

OR

  • Click "Archive" button in the Toolbar (can be added or removed from the Toolbar).

Customizing your Archive Location

By default, Postbox creates and uses an Archive folder under the current account when you Archive a message. However you can set the Archive folder to be any folder - including a folder on a different account or a Local Folder. To change the Archive folder:

Mac:

Go to Postbox > Preferences > Accounts > [your account] > Copies & Folders and change the setting for Save Archive messages to: to the desired folder.

Windows:

Go to Tools > Options > Accounts > [your account] > Copies & Folders and change the setting for Save Archive messages to: to the desired folder.

Trouble-Shooting Gmail Archiving

If Postbox is not removing the "Inbox" label from Gmail on the web when you Archive within Postbox, please check the following settings:

  • Within Postbox, go to Preference > Accounts > [your Gmail account] and select "Clean up (Expunge) Inbox on Exit"
  • Within Gmail's Settings on the Web, go to Forwarding and POP/IMAP and make sure that "Auto-Expunge" is set to "On"