Overview

This section will outline how to manually migrate your email account settings from Apple Mail to Postbox. This will be especially useful for email accounts from work or your ISP. To setup a webmail account, please see the section titled "Setting Up Webmail Accounts" on our support page.

Copying settings from Apple Mail

1. Open the Apple Mail Preferences screen by selecting Preferences from the Mail menu, and select the Accounts tab.
2. Select the account you would like to setup in Postbox, then click the Account Information tab. Make note of whether the Account Type is POP or IMAP. Copy your Incoming Mail Server and User Name.
3. Click on the Outgoing Mail Server (SMTP) pulldown menu and select Edit Server List. Click on the Account Information tab and copy down the SMTP Server Name. Click the Advanced tab and make note of whether default ports (25, 465, 587) are being used or a custom port number, if Use Secure Sockets Layer (SSL) is checked or not, the selection in the Authentication pulldown (it will either say "None," "Password," or some other selection that you should remember, and finally, the User Name (if any). Close the SMTP screen.
4. In your Accounts preferences, click on the Avanced tab and make note of your IMAP Path Prefix, the Port number and whether or not Use SSL is checked, and finally your Authentication selection in the pulldown.

Adding settings to Postbox

Next we're going to transfer the settings we noted above in Postbox.

1. Within Postbox, select Account Settings from the Tools menu. Click on the Add Account button in the lower left.
2. Within the New Account Setup screen, select Other email account, and click the Continue button.
3. Type Your Name and Email Address for the acccount you want to setup, and click the Continue button.
4. Select either POP or IMAP, enter your Incoming Server, and click the Continue button.
5. Enter your Incoming User Name, and click the Continue button.
6. Give your account a recognizable Account Name like "Work Mail" (you can change this later), click the Continue button, then click the Done button. You should now be at the Account Settings screen.
7. Select Server Settings under your account name on the left to see your incoming server information. If necessary, change the Port number and if the SSL checkbox was selected in Apple Mail, then under Use secure connection select SSL in Postbox.
8. At the bottom of the account list on the left side, select Outgoing Server (SMTP), then click the Add button in the upper right. Type in a recognizable Description such as "Work SMTP" (you can change this later), and then enter the SMTP Server Name. If you noted that the selector in Apple Mail was set to default ports (25, 465, 587), then type in 25, if not, then type in the port number you noted from Apple Mail.
9. If in Apple Mail a "User Name" was listed or if "Password" was selected in the Authentication pulldown, please check the Use name and password checkbox, and type in your User Name. If Use Secure Sockets Layer (SSL) was checked in Apple Mail then check Use secure authentication. From Use secure connection select STARTTLS, if available, and click the OK button to save the SMTP settings.
10. Click the OK button to close the Account Settings screen.

Almost there...

1. Click on your newly created account in the folder pane, and then click the Get Mail button in the toolbar.
2. Enter your password in the drop down dialog that appears. Select the Use Password Manager to remember this password checkbox if you would like your password to be entered automatically for you in the future.

That should do it! Enjoy!